SALES COORDINATOR

Publisher Solutions

Position Location: York, PA/Hybrid

Hours: Full-Time | 8:00 AM – 5:00 PM

Scope: The Sales Account Coordinator is an essential member of the Publisher Solutions team, collaborating closely with the Director, Sr Account Manager, Account Director, and Account Executives. The Sales Account Coordinator assists the Account Management and Sales teams by conducting contact research, lead management, contract management, contract compliance, report generation/maintenance, managing client and vendor billing, data entry, and other administrative tasks.

Essential Functions

This position exists to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Account Management Support
2. Agenda creation
3. Create and generate sales reports.
4. Compliance monitoring for key publisher accounts
5. Management of sales agreements – Review each sales agreement after it has been executed referencing established guidelines.
6. Tier 2 sales order coordination and account management
7. General Sales Support
8. Phone coverage for 1-800# and other incoming calls.
9. Monitor email boxes and assign sales leads to Account Executives
10. Receive client publications, log into Salesforce, and file printed copy.
11. Lead research for Account Executives using specific websites.
12. From a supplied list, research contact names and email addresses using ZoomInfo, LinkedIn, Winmo, and other resources.
13. Maintain Salesforce Database and update main CS&L Dashboards
14. Manage Contracts – Including entering new publishers into Salesforce and uploading start up information into Salesforce and Egnyte
15. Assist with research and project management including sales and marketing initiatives, and preparation for exhibitions at industry events.
16. Process/Invoice publisher orders.
17. This role is 90% internal and 10% client-facing.
18. Other duties as assigned.

Education:

• Bachelor’s degree in business administration, marketing, or related field, preferred.
• High school diploma or GED is required.

Skills & Experience:

• Proficient in Microsoft Office products (Word, Excel, PowerPoint) and Salesforce
• Minimum of 1-2 years of experience in sales, account management, customer service, or related field is preferred.
• Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
• Communication skills – Strong writing ability with command of proper grammar, style, vocabulary, and proofreading ability.
• Organizational ability – Demonstrates a systematic approach in carrying out assignments to lead and keep project delivery on target.
• Problem solving skills – Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
• Client service skills – Consistently ensures the team provides the client with attentive, courteous, and informative service. Gains and shows personal satisfaction from delivering great service.
• Teamwork and collaboration – Give full attention to detail, team, client meetings and discussions; ensure accuracy and understanding of expected tasks and objectives.
• Analytical decision-making – Use appropriate information to assist in decisions that have a positive effect on assigned client projects.
• Strategy-oriented – Continuous evaluations of client needs and willingness to make any necessary adjustments to deliver day-to-day requirements to meet or exceed client expectations.
• Critical thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Intellectual ability – Accurately and consistently follows instructions delivered in a verbal or written format.

Physical Requirements:

Physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• This position frequently communicates with members of cross functional teams, and internal and external customers. Must be able to exchange accurate information in these situations.
• Must be able to remain in a stationary position approximately 90 percent of the time with the balance of time required interacting or helping with internal and external customers.
• Regularly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Occasionally move about inside the facility to access files, office machinery.
• Regularly move objects weighing up to 10 pounds and occasionally move objects weighing up to 20 pounds.
• Occasionally ascends/descends stairs.
• Constantly works in an indoor temperature-controlled environment.

To apply, submit your resume to [email protected].

Notice to All Applicants: This posting is not intended to provide an all-inclusive list of duties, rather to provide an overview of essential functions and basic duties. Requirements, skills, and abilities included, have been determined to be the minimal standards required to successfully perform in the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Employment with The YGS Group is at-will. The employment process with The YGS Group includes a pre-employment background check and post-offer physical and drug screen. The YGS Group is an Equal Opportunity Employer and Drug-Free Workplace.